ZenGuard Frequently Asked Questions
My device falls off at night...
This is caused by too little suction. To increase suction, use your thumb and forefinger to press down on the bulb. Make sure the tip of your tongue hits the back of bulb before you release your finger and thumb. You may need to try this a few times before you find the right suction for you. The more you use it, the easier it will be for it to stay on at night.
Less than 10 percent of users experience this issue
I have more salive when I use my ZenGuard...
This is normal and will go away with use. Our bodies constantly produce saliva. When you use the ZenGuard for the first time, your body things it needs to produce more saliva. This will go away in as little as a few nights of regular use. For excessive salivating, it may take longer.
About 60 percent of users experience an increase in saliva that goes away after a few weeks.
My tongue is very sensitive or it changed color...
Too much suction will make your tongue sore or maybe it change color. You can fix this by decreasing the suction. To do that, tilt or twist the device while it's on your tongue. You can also try slightly pulling the device away from your lips. The more you use the device, the less sensitive your tongue will be.
Less than 10 percent of user experience this issue